---
title: "Why can't I see my bundles on the product page?"
description: "Bundles are missing from the page"
url: https://help.biscuitsbundles.com/en/articles/9045753-why-can-t-i-see-my-bundles-on-the-product-page
collection: "Common issues"
updated: 2026-10-19
language: en
---

# Why can't I see my bundles on the product page?

Bundles are missing from the page

**Bundle not showing?** Start with [My bundle isn't showing on the storefront - start here](https://help.biscuitsbundles.com/en/articles/14043202-my-bundle-isnt-showing-on-the-storefront-start-here.md) to find the fix fast.

## Overview

When you create a bundle in the Biscuits Bundles app, it automatically creates a **new product** in Shopify for that bundle. The bundle options will only appear on this new product’s page - not on the original products included in the bundle.

**If you are viewing the bundle product** and its additional bundle options do not appear on the product page, then it's usually one of the following issues.

This issue usually occurs for one of the following reasons:

-   The bundle product is not assigned to a product template that includes the Biscuits Bundles App block
    
    -   You can check the instructions on the Installation page in the app for a walkthrough of how to add the Biscuits Bundles app block
        
-   If the bundle product is not `Active` and published to the `Online Store` you won't be able to view the bundle product, or add it to cart successfully.
    
-   If you're viewing a preview theme and it has cached an outdated version of your product.
    

Double check your settings below:

## Has the Biscuits Bundles app block been added to your product template?

Check the installation page inside the Biscuits Bundles app, or following along with our installation video on our [Getting started guide.](https://help.biscuitsbundles.com/en/articles/9220049-getting-started.md)

Make sure you are looking for the Biscuits Bundle app block on a **product template** page, as it wont appear on your home page.

![](https://staticfiles.gleap.io/helpcenter/65b350631ff56ccfb3879048/20260331005942_1918.png)

## Is your bundle product `Active`?

![](https://staticfiles.gleap.io/helpcenter/65b350631ff56ccfb3879048/20260331005941_6857.png)

## Is your bundle product published to `Online Store`?

![](https://staticfiles.gleap.io/helpcenter/65b350631ff56ccfb3879048/20260331005942_7328.png)

## Are you viewing the changes on your live theme, or a preview theme?

Sometimes preview themes can be cached, or a little buggy. Try going to your product link directly:  
​  
For example, navigate directly to your product. The url should look similar to this:  
​`https://biscuits-bundles-demo.myshopify.com/products/cupcake-12-pack`  
​

![](https://staticfiles.gleap.io/helpcenter/65b350631ff56ccfb3879048/20260331005941_3474.png)

The link should not look like this:  
​`https://56mzkn6a9z06fh4f-59994568057.shopifypreview.com/products_preview?preview_key=8d5f2207e5f80240da49956d7335e5a7`

![](https://staticfiles.gleap.io/helpcenter/65b350631ff56ccfb3879048/20260331005941_0428.png)

If you're still have issues, please reach out to us.