---
title: "Error: 404 showing on the bundle product"
url: https://help.biscuitsbundles.com/en/articles/9102730-error-404-showing-on-the-bundle-product
collection: "Common issues"
updated: 2026-07-21
language: en
---

# Error: 404 showing on the bundle product

This issue usually occurs because the bundle you're trying to view is not Active and published to the Online Store.

Just like any product on your store, the Bundle product needs to be published for users to see.

## Is your bundle product `Active`?

![](https://staticfiles.gleap.io/helpcenter/65b350631ff56ccfb3879048/20260331005941_9224.png)

## Is your bundle product published to `Online Store`?

![](https://staticfiles.gleap.io/helpcenter/65b350631ff56ccfb3879048/20260331005942_6624.png)

## Are you viewing the changes on your live theme, or a preview theme?

Sometimes preview themes can be cached, or a little buggy. Try going to your product link directly:  
​  
For example, navigate directly to your product. The url should look similar to this:  
​`https://biscuits-bundles-demo.myshopify.com/products/cupcake-12-pack`  
​

The link should not look like this:  
​`https://56mzkn6a9z06fh4f-59994568057.shopifypreview.com/products_preview?preview_key=8d5f2207e5f80240da49956d7335e5a7`

If you're still have issues, please reach out to us.