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Why can't I see my bundles on the product page?
Why can't I see my bundles on the product page?

Bundles are missing from the page

Updated over 8 months ago

This issue usually occurs for one of the following reasons:

  • If the bundle product is not assigned to a product template that includes the Biscuits Bundles App block

    • You can check the instructions on the Installation page in the app for a walkthrough of how to add the Biscuits Bundles app block

  • If the bundle product is not Active and published to the Online Store

  • If you're viewing a preview theme and it has cached an outdated version of your product.

Double check your settings below:

Has the Biscuits Bundles app block been added to your product template?

Check the installation page inside the Biscuits Bundles app, or following along with our installation video below:

Is your bundle product Active?

Is your bundle product published to Online Store?

Are you viewing the changes on your live theme, or a preview theme?

Sometimes preview themes can be cached, or a little buggy. Try going to your product link directly:
​
For example, navigate directly to your product. The url should look similar to this:
​https://biscuits-bundles-demo.myshopify.com/products/cupcake-12-pack
​

The link should not look like this:
​https://56mzkn6a9z06fh4f-59994568057.shopifypreview.com/products_preview?preview_key=8d5f2207e5f80240da49956d7335e5a7

If you're still have issues, please reach out to us.

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