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Why can't I see my bundles on the product page?
Why can't I see my bundles on the product page?

Bundles are missing from the page

Updated over a month ago

This issue usually occurs for one of the following reasons:

  • If the bundle product is not assigned to a product template that includes the Biscuits Bundles App block

    • You can check the instructions on the Installation page in the app for a walkthrough of how to add the Biscuits Bundles app block

  • If the bundle product is not Active and published to the Online Store

  • If you're viewing a preview theme and it has cached an outdated version of your product.

Double check your settings below:

Has the Biscuits Bundles app block been added to your product template?

Check the installation page inside the Biscuits Bundles app, or following along with our installation video on our Getting started guide.

Is your bundle product Active?

Is your bundle product published to Online Store?

Are you viewing the changes on your live theme, or a preview theme?

Sometimes preview themes can be cached, or a little buggy. Try going to your product link directly:
​
For example, navigate directly to your product. The url should look similar to this:
​https://biscuits-bundles-demo.myshopify.com/products/cupcake-12-pack
​

The link should not look like this:
​https://56mzkn6a9z06fh4f-59994568057.shopifypreview.com/products_preview?preview_key=8d5f2207e5f80240da49956d7335e5a7

If you're still have issues, please reach out to us.

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