Overview
When you create a bundle in the Biscuits Bundles app, it automatically creates a new product in Shopify for that bundle. The bundle options will only appear on this new product’s page - not on the original products included in the bundle.
If you are viewing the bundle product and its additional bundle options do not appear on the product page, then it's usually one of the following issues.
This issue usually occurs for one of the following reasons:
The bundle product is not assigned to a product template that includes the Biscuits Bundles App block
You can check the instructions on the Installation page in the app for a walkthrough of how to add the Biscuits Bundles app block
If the bundle product is not
Activeand published to theOnline Storeyou won't be able to view the bundle product, or add it to cart successfully.If you're viewing a preview theme and it has cached an outdated version of your product.
Double check your settings below:
Has the Biscuits Bundles app block been added to your product template?
Check the installation page inside the Biscuits Bundles app, or following along with our installation video on our Getting started guide.
Make sure you are looking for the Biscuits Bundle app block on a product template page, as it wont appear on your home page.
Is your bundle product Active?
Is your bundle product published to Online Store?
Are you viewing the changes on your live theme, or a preview theme?
Sometimes preview themes can be cached, or a little buggy. Try going to your product link directly:
For example, navigate directly to your product. The url should look similar to this:
https://biscuits-bundles-demo.myshopify.com/products/cupcake-12-pack
The link should not look like this:
https://56mzkn6a9z06fh4f-59994568057.shopifypreview.com/products_preview?preview_key=8d5f2207e5f80240da49956d7335e5a7
If you're still have issues, please reach out to us.