When using the Biscuits Bundles form on a product page, you might encounter errors that prevent user interaction with the form. These errors typically appear when you're setting up a new bundle or making adjustments.
ā”ļø View error details in the theme editor
In the theme editor, you'll see more detailed errors to help identify the specific issue, while storefront users will see more general, user-friendly messages.
These errors indicate a critical issue with the bundle settings or its component items.
To avoid a failed "Add to Cart" action, the form blocks user interaction until the issue is resolved.
For proper bundle pricing, the parent bundle product must not have a price of $0. Biscuits automatically sets the parent product to the minimum possible "Price" and "Compare at price" based on your bundle settings when you save your bundle.
Ensure the product price is set to a positive value, or adjust your bundle settings in the Biscuits app, and save the bundle again.
If a product that is marked as 'required' is sold out, users will not be able to add the bundle to their cart.
Make sure that all required products in a bundle are available. They should be Active, published to the Online Store, published to all relevant Markets and Catalogs and Locations, and belong to shipping profiles that have rates for the intended destinations.
If all products within a required step are sold out or are not available, users will not be able to add the bundle to their cart.
This error appears when enough required products, or all products in a required step are not available or sold out.
Solution:
Check that all required steps have at enough products available to meet your step rules. They should be Active, published to the Online Store, published to all relevant Markets and Catalogs and Locations, and belong to shipping profiles that have rates for the intended destinations.
This error indicates that the Biscuits Bundles form is having trouble detecting your theme's "Add to Cart" button. This issue may require technical support to resolve.
Ensure your product template still has an add to cart button as Biscuits Bundles uses your themes native add to cart button.
If you are unsure, or you have an add to cart button present but the app cannot detect it, contact us for assistance in resolving this issue.
"There are multiple Biscuits bundle forms on this template."
This error indicates that a second Biscuits Bundle Builder app block has been included in the current product template.
Solution:
To resolve this issue remove one of the Biscuits Bundle Builder app blocks from the product template.
