Troubleshooting Errors in the Biscuits Bundles Form
When using the Biscuits Bundles form on a product page, you might encounter errors that prevent user interaction with the form. These errors typically appear when you're setting up a new bundle or making adjustments.
Additional Error Details in the Theme Editor
In the theme editor, you'll see more detailed errors to help identify the specific issue, while storefront users will see more general, user-friendly messages.
These errors indicate a critical issue with the bundle settings or its component items.
To avoid a failed "Add to Cart" action, the form blocks user interaction until the issue is resolved.
The bundle product cannot be $0
"This bundle is unable to be added to cart" / "The bundle product cannot be $0"
For proper bundle pricing, the parent bundle product must not have a price of $0. Biscuits automatically sets the parent product to the minimum possible "Price" and "Compare at price" based on your bundle settings when you save your bundle.
Solution:
Ensure the product price is set to a positive value, or adjust your bundle settings in the Biscuits app, and save the bundle again.
A required product in the bundle is sold out
"The bundle is sold out" / "A required product in the bundle is sold out"
If a product that is marked as 'required' is sold out, users will not be able to add the bundle to their cart.
Solution:
Make sure that all required products in a bundle are available.
One or more required steps have no available products
"The bundle is sold out" / "One or more required steps have no available products"
If all products within a required step are sold out or are not available, users will not be able to add the bundle to their cart. This error appears when enough products in your bundle are sold out, preventing users from meeting the bundle rules.
Solution:
Make sure that all component products in required steps are available.
Unable to find product add to cart button
"This bundle is unable to be added to cart" / "Unable to find product add to cart button"
This error indicates that the Biscuits Bundles form is having trouble detecting your theme's "Add to Cart" button. This issue may require technical support to resolve.
Solution:
Contact our support team for assistance in resolving this issue.